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Returning Member
posted Mar 1, 2021 6:25:27 AM

Employment expenses using Flat rate method page takes me to HST/GST rebate page. Is this correct?

I am using Turbo Tax online and trying to fill out employment expenses using the flat rate method.

 

I selected "Yes" to the dropdown on the T4 and page and on the Employment expenses page, I selected "I didn't receive either form from my employer". On the next page, I selected Flat Rate method and entered the number of days I worked from home. When I click Continue, I land on the GST/HST rebate which doesn't apply. When I click continue, I don't see any change to my Tax Refund amount on the Top Left corner. 

 

Am I missing something ?

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1 Replies
Moderator
Mar 1, 2021 2:15:43 PM

Sorry to see you are having this problem. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to escalate the issue to a higher level.

Thank you for your patience.