i keep getting this error message. "Our records indicate you are not filing an income tax return for the first time with the CRA. Please go back in your software and ensure you do not identify yourself as someone who is filing an income tax return for the first time".this is my first filing in canada,can you advise on what to do?
Did you have someone create a return for you
previously? Because that would mean that this isn’t your first time. If this is
so you can click on “[Your Name] Personal Information” under “My Info” on the
left side menu. Scroll to the bottom and change the answer to the question “Are
you filing an income tax return with the CRA for the first time?” to NO and
click Continue to save. That’s for TurboTax Online. For TurboTax CD/Download,
click “Contact Info” under “Introduction” on the left side menu. The question
re: First Time is 4th from the bottom. Answer NO and save. If you
have a spouse make sure you are on the page for yourself when you make the
changes.
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