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New Member
posted Oct 31, 2019 1:41:07 AM

Having problem completing the filing electronically.

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1 Best answer
Moderator
Oct 31, 2019 1:41:11 AM

From the left side menu, please select [Your Name]’s Province of Residence from under My Info, and make sure that you have correctly chosen a province. Also under My Info, click on Contact Information and make sure that you have answered “No” to the question “Is your mailing address outside Canada?” and that you have input a Canadian address.


3 Replies
New Member
Oct 31, 2019 1:41:09 AM

Using the free version. Error message said I did not qualify cause I’m not a Canadian resident, which is not true.

New Member
Oct 31, 2019 1:41:09 AM

To clarify, it is the free standard online edition

Moderator
Oct 31, 2019 1:41:11 AM

From the left side menu, please select [Your Name]’s Province of Residence from under My Info, and make sure that you have correctly chosen a province. Also under My Info, click on Contact Information and make sure that you have answered “No” to the question “Is your mailing address outside Canada?” and that you have input a Canadian address.