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New Member
posted Oct 30, 2019 10:28:08 AM

How can CRA have info on record for first time filers? Unable to Netfile twice as info does not match.

Unable to Netfile twice.  Error message says: The information sent to the Canada Revenue Agency doesn't match the information currently on record.

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1 Replies
Level 11
Oct 30, 2019 10:28:09 AM

CRA doesn't have all of the required information on file for you because you are a first-time filer, which is why you're seeing that message. Most first-time filers are required to paper-file their returns. Ensure that you have indicated in the Setting Up section that you are a first-time filer.