How can I not file medical expenses? Accidentally clicked yes at beginning, fixed it later, and now it wont let me finish my taxes. Please help

Not matter how I try to go back and change it, it still tries to get me to upgrade and won't let me finish my taxes. I tried re-entering my info, tried starting over, tried to re-do that question specifically... Nothing seems to work. Is it a bug or am I doing something wrong?

674

Moderator

Apr 29, 2023 9:37:40 AM

If you transferred in your info from last year, you may have brought in unused medical expense. Or you might have something in Box 85 of your T4.

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

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How can I not file medical expenses? Accidentally clicked yes at beginning, fixed it later, and now it wont let me finish my taxes. Please help