Please view how to file your return.
Please view how to file your return.
I’m not even the initial asked, but having a similar issue. This link is so less than helpful.
Are you still having an issue filing your return? If so, what is the exact error message that you are getting?
There’s no error. I’m trying to file my 2018 taxes. The website says we can still do that. I’d filled out your form and then saved it and forgot to send it last year. So it’s all there and filled out but your site won’t let me even pay for it.
If you are a firt-time filer and had never filed for benefits before, you will not be able to Netfile the return. The only option is to paper file your return to the nearest CRA center:
This link is for the online payment option:
If you still have issues after following this process, please contact our support line: https://support.turbotax.intuit.ca/contact/
I hope this was helpful
Ive completed my taxes and everything is good but when trying to submit and pay your page is frozen. nothing happens and i have tried now for two days. is something wrong with your site?
TurboTax Brenda,
Your reponse is NOT helpful. We don't need instructions on how to file, the software is not taking us to the next step to file. I have repeated the same final steps 8 times with no success. It is on a continue loop which takes me to the beginning of the last and final before seeing your documents and downloading them. I've tried customer service live twice and they log in to see me go through the loop but can offer NO advice on how to get the software advance to the next step.
(The answer given was in 2019- for the issue at that time.)
Can you please tell me which tax year you are trying to file and also which version of TurboTax you are using- If TurboTax online or Download?
I completed my return and at the end it is saying that the Canada revenue agency is unable to accept the return.
@paulettemurphy Can you please provide more information about your problem? What is the exact error message that you are getting? Are you using TurboTax CD/Download or TurboTax Online?
@allanbendorf22 The following CRA systems will be temporarily unavailable due to maintenance: T1 initial and amended transmissions and T1135 forms for T1 as of Friday, January 26 at 11:59 p.m. EST; AFR and ENOA as of Friday, February 2 at 11:00 p.m. EST. The services will re-open on Monday, February 19, 2024, at 6:00 a.m. EST.
The following RQ systems will be temporarily unavailable due to maintenance: TP1 initial transmissions as of Friday, January 26 at 11:59 p.m. EST. The NETFILE services will re-open on Monday, February 19, 2024, at 6:00 a.m. EST.