Solved: I bought standard online edition for 8 returns but...

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I bought standard online edition for 8 returns but when I tried to file the 3rd return it said I owed $20. What gives?

The activation code is the same I used for the previous 2 returns; the screen shows $39.99 less 19.99 so owing $20.

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I bought standard online edition for 8 returns but when I tried to file the 3rd return it said I owed $20. What gives?

If you purchased a TurboTax Online program for 8 return, and your prepayment code is not working for any more returns, you'll need to contact our Customer Support team for assistance. Follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013

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Highlighted
Moderator

I bought standard online edition for 8 returns but when I tried to file the 3rd return it said I owed $20. What gives?

If you purchased a TurboTax Online program for 8 return, and your prepayment code is not working for any more returns, you'll need to contact our Customer Support team for assistance. Follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013

View solution in original post