Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 31, 2019 4:36:40 AM

I completed my tax returns and now want to file them, but I can't open turbo tax. It says I have an incompatible or corrupt resource file. What do you suggest?

0 1 1023
1 Best answer
Level 7
Oct 31, 2019 4:36:42 AM

Rename your tax data file by adding something like _OLD. Then look for .ttbk file and rename it to .tt18 (assuming you're doing your 2018 taxes). You should be able to now open your tax return using this backup file.

1 Replies
Level 7
Oct 31, 2019 4:36:42 AM

Rename your tax data file by adding something like _OLD. Then look for .ttbk file and rename it to .tt18 (assuming you're doing your 2018 taxes). You should be able to now open your tax return using this backup file.