Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
djriley
New Member

I completed my tax returns and now want to file them, but I can't open turbo tax. It says I have an incompatible or corrupt resource file. What do you suggest?

 
1 Best answer

Accepted Solutions

I completed my tax returns and now want to file them, but I can't open turbo tax. It says I have an incompatible or corrupt resource file. What do you suggest?

Rename your tax data file by adding something like _OLD. Then look for .ttbk file and rename it to .tt18 (assuming you're doing your 2018 taxes). You should be able to now open your tax return using this backup file.

View solution in original post

1 Reply

I completed my tax returns and now want to file them, but I can't open turbo tax. It says I have an incompatible or corrupt resource file. What do you suggest?

Rename your tax data file by adding something like _OLD. Then look for .ttbk file and rename it to .tt18 (assuming you're doing your 2018 taxes). You should be able to now open your tax return using this backup file.