We are sorry to hear that you are having a problem filing, this could be due to several reasons.
In order to help you with this situation, we believe your best option is to contact our TurboTax telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.
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