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Level 1
posted Mar 12, 2020 10:51:15 PM

I finished taxes but my turbotax Code did not Install here is code: [product key removed].

I need Help. I have a DISK. I have a LICENSE CODE. I have finished my taxes. I want to have a paper return I can mail with some German document to the IRS. It seems this license code did not install correctly. PLEASE HELP!!!!!!

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1 Replies
Intuit Alumni
Mar 13, 2020 12:00:16 PM

For assistance with this, please call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"