I have an activation code and yet when I try to efile, it "refuses to connect"..... why?

[Manojh]

I recommend that you contact TurboTax's care team so they could further assist you in this matter.   

For a video on how you can contact TurboTax's care team, please check this video

Make sure you have the license code form ready, which you can find more information here

If you require further assistance please contact our phone support team for further assistance or contact us directly on Facebook or Twitter.