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New Member
posted Mar 17, 2022 6:19:34 PM

I keep getting CRA Result 35 every time I try to net file

it's actually CRA Result code 35

0 5 1947
5 Replies
New Member
Mar 20, 2022 4:42:08 PM

Unable to complete file to CRA?

Moderator
Mar 24, 2022 12:37:23 PM

 

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

 

 

New Member
Apr 18, 2023 3:33:31 PM

I tried to file my parents' tax return and got error code 35.  No, there is nothing to do with bankruptcy or pre-bankruptcy involved.  I called Turbotax and three agents were unable to help.  I was told to do the returns again and try to file, and that I would not be charged again.  I was charged again.  You have to pay before you can see if the return will work.  It didn't.  Still code 35.  I even manually filled in all the forms the second time around.

Called Turbotax again.  The agent said there are no refunds for the online version.   I googled while he was on the phone.  Found the form to ask for a refund.  He emailed the form.

Of course I can't get through to CRA.  Of course my dad's account was locked because I tried five times.

New Member
Apr 18, 2023 3:34:26 PM

Nope.  not if you get the ones I got.  Seriously, use your search engine.

Moderator
Apr 24, 2023 11:17:14 AM

Did you verify that your Name and Address entered on TurboTax matched what CRA has on file for you?

 

Thank you for choosing TurboTax.