I reviewed eligibility requirements and your advic...

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

Français English
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member

I reviewed eligibility requirements and your advice. I'm still told I don't qualify for a netfile. Can I be told exactly what the problem is? Any ideas? Thanks

 
1 Reply
Highlighted
Moderator

I reviewed eligibility requirements and your advice. I'm still told I don't qualify for a netfile. Can I be told exactly what the problem is? Any ideas? Thanks

We are unable to determine from this forum why you are unable to NetFile as we cannot see your individual tax return. If it seems you meet the NetFile Eligibility Requirements and are still receiving a "NetFile" error (not a TurboTax error), I suggest contacting CRA to find out why your return is not being accepted.

v