I tried to netfile but CRA message tells me to mak...

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

Français English
Announcements
For information related to Covid-19 and how to get help if you lost your job, please see The Covid-19 Tax Info Center
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member

I tried to netfile but CRA message tells me to make sure I am using the correct version of the software. What is the problem?

Message from CRA
Please ensure you are using the correct version of this software before you attempt to transmit your return again
1 Reply
Highlighted
Moderator

I tried to netfile but CRA message tells me to make sure I am using the correct version of the software. What is the problem?

Please make sure that you copy of TurboTax CD/Download is updated: https://turbotax.community.intuit.ca/replies/3262510

If you are still unable to file or print, double check that you (and your spouse, if you have one) have not accidentally said “YES” to the Tax on Split Income (TOSI) question. Use the Find tool (or the Forms lookup) to search for Tax on Split Income, answer the question “NO” and click “Continue” to save. Then try to file again, starting from the beginning of the Review section.

- From the left side menu, select Review.

- From the options that appear, select “[Name] – Tips, Warnings and Errors”.

- Continue through your return and file.

 

In Forms mode you can get to the Review with CTR+D.

 

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you. https://turbotax.community.intuit.ca/replies/3152013