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New Member

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

Hi there,

I purchased the Turbo Tax Sandard Edition.  Another family member started to file another return using the same software but there own email address. Do you have to use the same email address to file other returns?

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New Member

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

If you are using the TurboTax Online for Mac product, all of the returns must be done within the same TurboTax Online account.

To create multiple returns, go to Tools > Return Manager > Create a new return.

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New Member

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

Also this program says you can file up to 8 returns. When said person tries to enter the activation code under there email it doesn't work.
Highlighted
New Member

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

If you are using the TurboTax Online for Mac product, all of the returns must be done within the same TurboTax Online account.

To create multiple returns, go to Tools > Return Manager > Create a new return.

View solution in original post

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New Member

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

Im not sure if this will be answered since this is an old post.  But why is this the case?  It makes no sense!  Who is going to give anyone, even family, their account information so they can use it?  And Im certainly not going to do everyones taxes for them.  So why cant the returns be split between different accounts?  Does anyone actually find this convenient?
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New Member

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

i wish they say that in the package too.... this is fraud...

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Moderator

Used another email account to file tax return. Can you only use one mail address to file 8 returns?

Actually it is to prevent fraud. The online account belongs to the purchaser, so all returns must be filed under the same online account. It is meant to be used by family members who file returns together, so you need one account to file. Some clients purchase the product to file multiple years' returns. 

 

It is similar to the desktop version, your online email replaces the installation key. 

In the desktop version, you can download the CD to 3 different computers using the installation key, Your files are saved on the computers.

In the online version, since the files are saved in the cloud, we protect the info by creating an online account using an email and password. There is no Installation key, and you use the activation code only prior to Netfile. You can create a new email address and a password to share between family members to ease the process. However, keep in mind that everyone will have access to all the returns.

 

I hope this was helpful