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candj-harper
New Member

Is anyone seeing an error when trying to file their return on the last step? We encountered an error We're having a little trouble processing your info.

 
1 Reply
TurboTaxSusan
Moderator

Is anyone seeing an error when trying to file their return on the last step? We encountered an error We're having a little trouble processing your info.

Please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...

 

If you are still unable to resolve this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

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