- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Just finishing my daughters return, not filing yet, want to start mine, however when opening Return Manager its in a shaded screen and I can't access my other profiles.
Topics:
1 Best answer
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Just finishing my daughters return, not filing yet, want to start mine, however when opening Return Manager its in a shaded screen and I can't access my other profiles.
Hello,
I've heard of a few customers reporting this. Either clearing your internet browser cookies or using Firefox seems to resolve the issue. Please try that and post back.
4 Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Just finishing my daughters return, not filing yet, want to start mine, however when opening Return Manager its in a shaded screen and I can't access my other profiles.
I'm having the same problem
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Just finishing my daughters return, not filing yet, want to start mine, however when opening Return Manager its in a shaded screen and I can't access my other profiles.
I am wondering if Intuit is having technical problems today. I was going to try again later
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Just finishing my daughters return, not filing yet, want to start mine, however when opening Return Manager its in a shaded screen and I can't access my other profiles.
Hello,
I've heard of a few customers reporting this. Either clearing your internet browser cookies or using Firefox seems to resolve the issue. Please try that and post back.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Just finishing my daughters return, not filing yet, want to start mine, however when opening Return Manager its in a shaded screen and I can't access my other profiles.
Thanks. I started Chrome in incognito mode and signed it and it worked.