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Zip00
Returning Member

Licence codes

How do I change my licence code so I can file more returns? I purchased 3 licences but TT says I have maxed out at one licence amount. Turbo Tax Standard.

2 Replies
TurboTaxSusan
Moderator

Licence codes

First, please make sure that you have updated the software. This FAQ has instructions on how to update TurboTax CD/Download: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-update-turbotax-if-...

 

Then, select Tools > Licence Code Switch. This will allow you to enter a new Licence Code. When you are finished with the 8-returns on you second Licence Code, you can do this again to use your third code.

 

Please note that per CRA rules, you will only be able to NETFILE 20 returns. Any other returns will have to be printed and mailed.

 

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you. You can use the form on this page to get the right phone number to call: https://support.turbotax.intuit.ca/contact/

Braun1
Level 2

Licence codes

Does it matter if my original license key was for Premier and my second license key is for Standard? Will the license code switch procedure still work?

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