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New Member
posted Apr 14, 2022 12:37:28 PM

Name error filing to Quebec

When Netfile to Quebec, it complains: Your or your dependent's first or last name cannot contain numbers (0-9) or non- alphabetic characters; and asks to Fix it.

the names have been used for years and were transferred from last year's filing.

I received a software Update today and wonder if it has anything to do with it.

I have using TurboTax Premium for years. This has never happened.

Best regards,

J.Chan

0 2 1259
2 Replies
Level 4
Apr 14, 2022 2:31:06 PM

Please try deleting everything in the spaces for your dependants' names, and then re-typing them. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

 

Thank you for choosing TurboTax.

Level 3
Apr 15, 2022 9:11:26 AM

Hello! The issue has been resolved and a new version is now available.