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Returning Member
posted Mar 9, 2024 11:19:23 AM

Netfile 404 code

I have completed my return and am trying to netfile, but when I click on the CRA Netfile I get an error 404 code... how am I supposed to netfile then?

0 11 1242
11 Replies
Moderator
Mar 9, 2024 11:59:35 AM

Are you using TurboTax CD/Download or TurboTax Online?

Returning Member
Mar 9, 2024 1:24:25 PM

CD and updated today

Moderator
Mar 9, 2024 1:56:55 PM

Do you have any anti-virus or security software that might be blocking TurboTax? 

Returning Member
Mar 9, 2024 3:33:32 PM

It never has before 🤷‍♀️ it says the link I’m trying to use doesn’t exist or has changed 🤷‍♀️it won’t let me upload a picture 

Moderator
Mar 9, 2024 3:42:49 PM

Please try reinstalling using the download from our website: https://turbotax.intuit.ca/product/download/index.jsp

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

 

Returning Member
Mar 9, 2024 4:14:25 PM

It says it’s loading but then times out🙄 I’ll try calling. Thanks for your time😊

Returning Member
Mar 12, 2024 7:23:20 AM

I spoke with an advisor in the phone and had to go to the forms view and click net file there instead of at the end of the program and it worked😊 thanks for your help.

Intuit Alumni
Mar 12, 2024 7:30:02 AM

You're welcome and thank you for the update.

 

Thank you for choosing TurboTax.

New Member
Apr 29, 2024 3:51:29 PM

Using Turbo Tax download.

New Member
Apr 29, 2024 3:53:10 PM

Turbo Tax download.

 

Moderator
Apr 29, 2024 4:05:02 PM

Do you have any anti-virus or security software that might be blocking TurboTax? 

 

Have you tried filing from Forms mode? (File > NETFILE)