Netfile not accepted with no error

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jz6pwc
New Member

Netfile not accepted with no error

I finished a return and tried to netfile like I do every year but netfile is rejected the return.  It says to fix the error, but does not tell me what the error is.

 

Please

2 Replies
TurboTaxSusan
Moderator

Netfile not accepted with no error

Please review your NETFILE eligibility here: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/...

 

Also, if you entered a NETFILE Access Code (NAC), please double check that it is correct and has all 8 characters. You can also try submitting your return without the NAC. The NAC is optional and not required to file your return.

jz6pwc
New Member

Netfile not accepted with no error

Yes.  I checked my eligibility and its not an issue.  This is a tax return for my daughter who is a student and has netfiled since 2017 without issue.  Also I do not use a NAC. 

 

If there was a error or some hint of what the issue is, that would be helpful.

v