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Level 1
posted Apr 29, 2023 4:24:05 AM

NetFile Quebec no reason not to file but still does not

Hi

 

When I'm trying to file to Quebec netFile I "wrongfully" get the following message while in fact, I answered NO to all the questions:

***

You do not qualify for NetFile Québec for the following reasons:

   Your Québec return cannot be electronically filed because you have indicated being in one of the situations  which excludes electronic filing. Common examples of this are, in bankruptcy status according to the records of Revenu Québec, made support payments to more than four ex-spouses, paid foreign taxes to more than one country, etc."

***

Please help resolving this.

Thanks

 

0 2 1611
2 Replies
Moderator
Apr 29, 2023 6:26:12 AM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

 

Level 1
May 1, 2023 1:50:56 PM

The support team guided me through the tax credit slips( T5 & cie) to replace every entry for the "foreign income" to "Global" instead of "Various".

 

Note that I got to enter "Various" from the inboard help system.

 

End of story, it worked and all is filed. Thanks for the help!