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colejster
New Member

Can I arrange an expert review? each time I put in the request for it, and accept the time offered, I get a "we're sorry " etc message. what's happening?

 
1 Reply

Can I arrange an expert review? each time I put in the request for it, and accept the time offered, I get a "we're sorry " etc message. what's happening?

Hi,

 

Here you can access to the steps required to reach an expert:

 

https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...

 

Thank you!