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New Member

can't efile,

It says it must save the return, does so and then shuts down.  I have checked and rechecked my forms and don't find anything.  TT doesn't find anything in the review.  what do I do?  Using Windows 10

1 Reply
Intuit Alumni

can't efile,

With TurboTax Online, please try to clear your cache and delete cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 


If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ... 

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