Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

How do I know if my tax filing was submitted, it's showing submission step that the forms are unavailable and I can't proceed, and there's no phone number for me to call?

 
3 Replies

How do I know if my tax filing was submitted, it's showing submission step that the forms are unavailable and I can't proceed, and there's no phone number for me to call?

Unfortunately, there are some forms that are still being worked on, and if you have one of these forms on your return, you will not be able to NETFILE at the moment. This FAQ has a list of which forms are currently still being finalized: https://turbotax.community.intuit.ca/community/tax-topics/help/why-does-turbotax-say-my-forms-haven-...

We hope to have these forms finished as soon as possible.

 

This FAQ shows how to find out if your return was filed using NETFILE and received by the CRA: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-know-if-my-return-was-filed-...

7e529a64
New Member

How do I know if my tax filing was submitted, it's showing submission step that the forms are unavailable and I can't proceed, and there's no phone number for me to call?

I just wanted to really know that the return is to help me submit my  tax soon as possible to Canada  revenue agency to see if my son  could the Canada child tax benefits as soon as possible. 

then to say that i have to do this right now or soon and to make sure that i need to send this in soon as possible for him and to really  think that the tax is seem so complicated and to really know what the confirmation number is  so difficult now. 

How do I know if my tax filing was submitted, it's showing submission step that the forms are unavailable and I can't proceed, and there's no phone number for me to call?

Once you complete  your tax return you will continue in the software to the "Filing" section and it will ask if you would like to NetFIle your return or Mail it in. Depending on your situation you can start with trying to NetFile- once you choose to NetFIle- you continue through the steps until it shows that your return is being filed and if completed successfully, a page will come up showing your CRA NetFile confirmation number with the date that it was filed. 

Here is where you can purchase the TurboTax software.

 

Thank you for choosing TurboTax.