Unable to file 2021 taxes because of unclaimed medical expenses from last year which I no longer wish to claim. Can they be removed?

[rwong403]

When I try to file my return it says I have to continue with Deluxe which I want to just use the free one.  Tried to go into the 2020 account to remove the unclaimed expenses but I'm not able to.  They don't amount to much, far less than the 3% of the annual income.

[lamanhcb]

Unfortunately, once the return has been upgraded, the only way to change is by starting a new return.

This year, TurboTax is taking extra steps to ensure that Canadians have access to the features that will help them get the best tax outcome by broadening its product line up and directing users to the version of TurboTax that aligns with their tax situation. We’ve expanded our lineup and tailored each version of TurboTax to address the complexity of various levels of filers. This year, when you file with TurboTax, you will be directed to the version that best suits your needs based on complexity, to ensure you are getting the best possible tax outcome for the best value.

For more information please see our TurboTax FAQ Why did I have to upgrade my TurboTax Online edition?

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