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New Member

Why can I not check any of the boxes shown?

1 Reply
Jasmine V
Level 5

Why can I not check any of the boxes shown?

To guide you, we would need to know which boxes you are speaking of and which section you are trying to fill in the return. If detailed directions are needed, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.

Thank you for using TurboTax.