Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
robertchen
Returning Member

software bug, ? in some forms, my PC is the English region/Canada

Please see the screen picture: some numbers are becoming to ? in some forms. I did reboot and reopen the software, same issue. 

 

turbotax-messing-up.png

1 Reply

software bug, ? in some forms, my PC is the English region/Canada

Looks like you may need IT to look at this. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. If a resolution is not reached, please ask for an escalation to investigate this issue.

​​​​​​​Thank you for choosing TurboTax.