Strange warning on non-capital loss and T691

Nevermind, I found an override for a field for net capital losses applied against taxable capital gains that was causing the problem.  Seems I had change a setting earlier in the menus about this and it did not reset a field properly

Hi I have the same error.  HOw did you override it?

@tdibratt Is it possible for you to tell us exactly what is the message, if possible, a screenshot of the entire message would be better.

Thank you for choosing TurboTax.

@mike2k25  - I'm also interested in knowing what fixed your issue.  Thanks!

The warning was a warning and according to TT support I could still go ahead and file my taxes, so I did exactly that.  I have no idea or resolution was to why TT was flagging it as a warning because nothing I could see was incorrect in terms of my entering my info related to T-Slips.  It also called out my IMA fees used for Charges related to investments and I never had any issues with this in previous years.  

Net is, TT told me to ignore the message and I filed my taxes.

Regards

My issue was due to me erroneously overriding a field.  In the forms method, I had selected yes for the "did you have any losses from this year or prior years to report?....".   erroneously overrided a field based on this.  Once de-selected this option and used the correct field for the value elsewhere the problem went away.

Thanks for the info.  I'll go through everything again but I don't recall seeing that question anywhere.

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians. 

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

Thank you for choosing TurboTax (edited) 

Where can I find the option to override this?  Thanks!

@Clamptown Is it possible for you to tell us exactly what is the message, if possible, a screenshot of the entire message would be better.

It's the same warning that the other user posted at the start of this thread.

You have a current-year non-capital loss on your return, but one or more entries is missing on form T691:

a loss reported on line 12600 but no entry on line 67830 (I do not have a loss here)

a loss reported on line 12200 but no entry on line 67840 (I do not have a loss here)

a claim on line 23200 but no entry on line 67820 (I do not have a claim here)

or a claim on line 22100 but no entry on lines 67820 or 67840 (I have a claim here of a small amount)

Check your entries and make the necessary corrections

line 22100 is carrying charging/interest expenses, in here I put a small amount on interest from money used for investments, similar to previous years.

67820 is about Film property (doesn't apply to me)

67840 is about Tax shelters, limited partnerships and non-active partners (doesn't apply to me)

I do not know why I am getting this warning

For me it was a warning and I called TT and the agent took over my screen and basically gave me the "everyone is getting that warning and it's just a warning".  I could ignore it, so I did.

But I am with you in that the warning, although it did not prevent me from filing, is concerning.  I really don't buy the "everyone is getting the warning", but I wanted to move on so I netfiled.  

This year has been a bit problematic with TT.  I never had these issues in the past.

@mike2k25 how did you find the over ride field that impacted you?

@Clamptown You can disregard the warning and continue filing if it does not apply to you.

I am getting the same message:

You have a current-year non-capital loss on your return, but one or more entries is missing on form T691:

a loss reported on line 12600 but no entry on line 67830 (I do not have a loss here)

a loss reported on line 12200 but no entry on line 67840 (I do not have a loss here)

a claim on line 23200 but no entry on line 67820 (I do not have a claim here)

or a claim on line 22100 but no entry on lines 67820 or 67840 (I have a claim here of a small amount)

Check your entries and make the necessary corrections

I do not know why I am getting this warning.

I understand that TT is saying to file our return and to ignore the warning, however, I am not comfortable doing this, I just hope my return can be netfiled.

TT has been having a lot of issues this year, I just hope this doesn't happen again in future years as it creates more work and worry.  If it does happen again, I will have no choice but to look at another service for my family to use to file their annual income tax.

That warning went away for me after the latest update.  Does it persist after updates?

I am still having it even after the update from yesterday.  This is very strange.

@chew203 This issue has been resolved. Please try again after updating the software. We sincerely thank you for your patience during this period.

I just updated the software and it still does not work.

Same warning here as well.

Just updated this afternoon (April 24/25), and still receiving this same warning.

I posted on another thread and then saw this one, so I’m copying it over here. 

“Spouse and I both have the same problem. We had thought to finish things on Sunday, April 20, but no matter what we did the error was still there. I have been checking during the week to see if an update fixed the problem, but nothing so far. I just checked 5 minutes ago, and it is still giving the warning. We have never received this warning before when using TT.  We haven't tried to file yet, as we aren't sure if this means that the calculations are wrong somewhere.  As in, TT is not calculating our taxes correctly. Very disappointing given the price for the program.”

I got the same issue. I tried to ignore the warning and Netfile. It prevents me from filing due to the various incorrect error warning from the software despite applying the avoidance fix. As the various warning errors is prior to Netfile function, it has got to be software error.

I'm having the exact same warning and it's April 30th! I guess I will file and hope for the best.