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Level 1

Tax form not available

I am unable to submit enetfile, it says:

 

You can't proceed further because one or more of your tax forms is currently unavailable.

 

please help

3 Replies
Moderator

Tax form not available

If you are still seeing a message that says "one or more of your forms is locked" in TurboTax, you are likely using the CD/Download version and will need to do an "Update".

 

You can do so by signing out of TurboTax, and when you sign back in the software should automatically "search for updates". Answer Yes if you are prompted to install one.

 

You can also do so by clicking on Help in the top left toolbar and Check for Updates.

Level 1

Tax form not available

I have this error but I am an Online version user. I do not have any forms on the locked list. I am so, so incredibly frustrated by seeing this (updating the CD version) as the only solution. Is anybody capable of helping me, or is turbotax really so bad that a technical glitch can prevent me from filing my taxes, and that there is also no way to fix it? Because that seems to be what you're saying, that the only solution is not for my problem.

Moderator

Tax form not available

CRA has locked the Netfile. No one is able to file now until Feb 22nd, 2021

 

I hope this was helpful

v