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New Member
posted Mar 7, 2025 8:16:52 PM

"This wasn't expected, but we're working on fixing it"

I keep trying to review and file my taxes and I keep getting the error "this wasn't expected but we're working on fixing it".  I have logged out, logged back in, tried to review again and continue to get this error.  Suggestions?

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3 Replies
Moderator
Mar 9, 2025 9:36:58 AM

This issue should have been  resolved with the last update. Have you tried filing it again? 

New Member
Mar 9, 2025 11:23:23 AM

I have tried, and spoke to someone yesterday and I don't have access to my taxes in progress at all.

New Member
Mar 9, 2025 2:20:22 PM

Hi there, 

 

I have been trying to send my taxes and keep getting the above message.  I have tried on two different web browsers  and still no luck.  Can you let me know when this will be fixed?  I have been trying for over a week now. 

Linda