Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
blibdibs1
New Member

Tried to e file but am told "your transmission didn't through. Says validation failed. There is an update available but when I check menu says I am up to date.

 
1 Reply

Tried to e file but am told "your transmission didn't through. Says validation failed. There is an update available but when I check menu says I am up to date.

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of you saved returns.

This FAQ tells you how to install TurboTax CD/Download: https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-install-turbotax-fo...

 

If you are still having issues, please contact our phone support for further assistance. You can get the correct number by using this form: https://support.turbotax.intuit.ca/contact/