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Returning Member
posted Mar 29, 2025 7:32:09 AM

Turbo Tax Online Version not auto-filling box14 for T5008

I'm trying to file FY2024 taxes using the online version.  I've auto-pulled all the information through CRA. BUT, on T5008 Box 14 is not auto filled, and I'm getting an Error as I proceed to file. I've downloaded the T5008 from my trading house.I have a lot of trades and it's becoming very-very cumbersome to fill each item manually, especially when I'm working on two different windows; one for Turbo Tax and the other for the T5008 document from my trading house. Also, the dates for Box 21 are in two different formats. Turbo Tax is asking for dd/mm/yyyy format, while the T5008 is in mm/dd/yy format.

Please help, otherwise I'll be sitting in front of my computer for a long time...... 

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15 Replies
Returning Member
Mar 29, 2025 8:01:05 AM

BTW: This should not be too hard to implement in year 2025. If you can figure it out, just ask AI and it will actually write the code for you.

Returning Member
Mar 29, 2025 8:59:33 AM

It gets worse,

I selected to '

Auto-fill your tax info from the CRA into your return.', using the Re-import button; Turbo Tax pulled duplicate entries, increasing my Tax Liability or Balance owing by quite a few thousand dollars. Needless to say, THIS IS BAD, IT NEEDS TO BE FIXED NOW!!! 

 

Moderator
Mar 30, 2025 7:11:36 AM

@harjitsgill We appreciate your feedback and will forward it to the relevant department.

To ensure that all of the information you will submit is accurate and that there are no double entries, we always advise you to check your return before filing.  

Level 2
Mar 30, 2025 6:33:57 PM

Wow. This is a very poor reply to a very real problem. I am facing the same problem as above. I can't believe TurboTax has allowed this to happen.  The date is meaningless this year since the Capital gains limit of 250K has been revoked.  TurboTax should allow us to override the error and submit anyway without dates being filled in. Anything less would make the program more difficult than manual entry on forms. PLEASE FIX THIS ASAP!

BTW, except in Quebec, dates are formatted mm/dd/yyyy, except in TurboTax??? The problem above would have been alleviated if at least they were in the same format as the rest of North America so you could cut and paste from your T5008 Slip. But no! You now have to swap the DD and MM to fit the TurboTax format on every T5008 entry. There is no way to set the Date format as a preference...

Also, the type of income for T5008 entry should default to Capital Gain as opposed to leaving it blank which again forces one to access every form to set the type of income.

Simple fixes that would solve a world of problems. 

Moderator
Mar 31, 2025 7:26:05 AM

@ralpha1 Thank you for the feedback. We will pass this on to our development team.

Returning Member
Apr 1, 2025 10:27:11 AM

Support is pathetic. I tried calling the support line, it just garbled some gibberish and click, hung up on me. Called again few time, same result.

Like I said, this is a serious issue and the support is pathetic.

Level 2
Apr 1, 2025 11:58:30 AM

I decided to remove all the downloaded T5008s and do a consolidated T5008 with all activities before the Jun 25 date, and a separate one for all the activities after Jun 24. It will take a while to remove all the T5008s but less time than having to enter the dates individually for each form. I happen to have 411 of them!!!

Returning Member
Apr 2, 2025 9:12:28 AM

Good Idea. I don't know how to do that. I entered all the dates manually, and filed the return for this year. Perhaps it will get fixed next year.

Level 2
Apr 2, 2025 9:54:26 AM

Good that you managed to do all of that? How long did it take you? How many T5008s did you have?

 

I had 411! So I deleted them all, one by one. Took me an hour and 40 minutes. The consolidated approach took me 10 minutes to enter once I had all the data in an Excel Spreadsheet. That took me half an hour to do.

Level 1
Apr 15, 2025 2:39:03 PM

Totally agree with many comments. Why not have defauly be capital gains! also date, in many cases could be default to 31/12/2024. Very annoying a nd waste of time to have to do this. Same problem last year. Thought i was doing something wrong.

 

Not sure how many users need to complain before something is done about it.

 

New Member
Apr 21, 2025 3:42:58 PM

Is this problem being corrected?  I've tried multiple times, wasted hours and it still won't load T5008.  If I have to self enter all of these I might as well be using either the desktop version and self enter, or hand it over to a professional.  The hours I've wasted I might as well have just worked those at my job and would be ahead.

If this isn't going to be corrected after many years of doing my own taxes with turbo tax online, it will be  my last.

All it needs to do is to add it to my income!   

And, multiple times it won't let me go back and access my T slips at all; it locks into a page, and often just won't let you move around while your trying to figure out how to solve the problem.

Moderator
Apr 23, 2025 9:35:11 AM

@Houbento We understand that this is not ideal, but this is not an information included in the Auto-File option from CRA. You can also combine them and keep track of your T5008 on a spreadsheet for your records.

 

As per CRA - February 14, 2025 - Auto-fill my return:

 

While the proposed effective date for the increase to the capital gains inclusion rate has been deferred to January 1, 2026, the CRA is maintaining capital disposition reporting for period 1 (dispositions that occurred before June 25, 2024) and period 2 (dispositions that occurred on or after June 25, 2024). This applies to both the T1 and T3 income tax returns. Period 1 and period 2 reporting is being maintained to ensure continued alignment with the tax slips that have already been published and are currently being issued to Canadians and filed with the CRA. As well, the proposed increase to the lifetime capital gains exemption applies starting with the capital dispositions in period 2 of qualified farm or fishing property and qualified small business corporation shares.

 

Note: Auto-fill my return service will not deliver box 14 of the T5008, Statement of Securities Transactions, which is relevant for period 1 and period 2 reporting of capital dispositions, and boxes 270 to 273 on the T5013, Statement of Partnership Income. Please ensure that all proper fields on the return are filled in correctly, including information not delivered by the Auto-fill my return service, and that the information provided is true, accurate, and complete.
 

Thank you for choosing TurboTax.

Returning Member
Apr 23, 2025 11:21:38 AM

More garbled gibberish.

Just write the code that will read the dates from the T5008 and fills them in my tax return, in the appropriate boxes. Not rocket science in 2025. If your boys don't know how to do it, just ask AI, it will write the code for you.

Moderator
May 1, 2025 5:34:06 AM

@harjitsgill We appreciate your feedback, but it appears that this data is not being imported from CRA. We will forward your comments to the relevant department. Thank you for your patience.

 

 

Returning Member
May 5, 2025 7:56:12 PM

Lame, garbage answer. 

How come that data is there when I download T5008?