It won't let me use NETFILE because it says, "You can't proceed further because one or more of your tax forms is currently unavailable. Please check back later."
I waited several hours, I am still seeing this message after refreshing. I filled out everything it asked me, there were no forms missing or information missing. Why am I getting this error, and why can't I file them? When will it be up and running??
This is unreal ,first time doing this and I am so upset ,how does this happen? When will this be fixed?
Ive used turbo for years and the same thing happened to me today. Im hoping its just because of holiday, and i will check back tomorrow! otherwise i might try redoing it all over again
Very angry and if you call they blame CRA. They told me it will be days to fix.
thank you for getting us info ,I am so desparate at this point, I did my taxes a month ago and have just been waiting for this day just to hit send and done...I don't know what to do ...my original tax guy charges 200.00 that is the main reason i did this and a friend helped , also on a time line i need my noa for my bank asap ..so upset
I wish I could ,if I find the time it takes a couple of hours...with self employed
If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized? If you are using TurboTax Online, the T2125 and the T776 forms will be unlocked tonight. If you are using TurboTax CD/Download these forms will become available by Monday at the latest. We will update the FAQ as additional forms become available.
If you don’t have any of the forms on the list but you are still seeing this error message:
If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?
If you are using TurboTax CD/Download, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?
If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us