I'm sorry to hear that you are
having this problem. To resolve this issue, select everything that is in the Area
Code and Phone Number boxes and delete it. Then re-type them making sure to not
use any special characters or spaces. The Area Code should be 6 characters, ex:
A1B 2C3. The phone number must be a Canadian or US number: 416 452 8589
https://turbotax.community.intuit.ca/replies/2647899