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Level 3
posted Mar 20, 2025 7:45:39 PM

When will CRA netfile error 95365 be fixed?

0 9 585
2 Best answers
Level 1
Mar 31, 2025 9:53:24 AM

i got it to submit.

copy the full amount from box 21 into box 53, enter zero for box 52. It worked for me!

 

make sure the same amount is in both boxes 53 

 

Moderator
Apr 14, 2025 9:37:18 AM

Community Post Response Messages

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

 

Thank you for choosing TurboTax

9 Replies
Moderator
Mar 21, 2025 2:42:19 PM

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

 

Thank you for choosing TurboTax.

Level 3
Mar 23, 2025 6:29:36 AM

How will we be notified when it is fixed?   I need to file soon as I am leaving the country and cannot file abroad.  Please advise.

Moderator
Mar 23, 2025 1:07:30 PM

@vuldub

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

 

Thank you for choosing TurboTax.

Returning Member
Mar 23, 2025 3:21:13 PM

I have same problem - will wait too!

Moderator
Mar 25, 2025 6:01:00 AM

@dwkerr1

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

 

Thank you for choosing TurboTax.

Level 1
Mar 31, 2025 9:35:05 AM

when will this be fixed???

Level 1
Mar 31, 2025 9:53:24 AM

i got it to submit.

copy the full amount from box 21 into box 53, enter zero for box 52. It worked for me!

 

make sure the same amount is in both boxes 53 

 

Moderator
Mar 31, 2025 2:49:06 PM

@VISTEC Glad to hear that. Thanks for the update! 

Moderator
Apr 14, 2025 9:37:18 AM

Community Post Response Messages

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

 

Thank you for choosing TurboTax