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Returning Member

Where is the option use the self-select PIN I created last year?

We get an AGI error when we file. I even got the IRS transcript and it was the same. I saw that you can use your PIN instead but don't see the option mentioned that is supposed to be there under edit and let you use the self-select PIN instead. Where is it?

1 Reply
Intuit Alumni

Where is the option use the self-select PIN I created last year?

When you go back through the File section and reach the following page, select Edit.



On the next page, select the second option "I can't get my 2018 tax return.  I'll print and mail or use the self-select PIN I created last year."  Then select Continue.



On the following page, choose the second option, "Use the 5-digit self-select PIN I created last year..." Then select Continue.



You will then be able to enter your PIN and re-file your return.

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