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New Member
posted Oct 30, 2019 12:40:19 AM

Why cant i file, it says to come back and I have but still unable to file

0 4 1615
1 Best answer
New Member
Oct 30, 2019 12:40:21 AM

Thank you for reaching out to us here at TurboTax Canada.

The CRA Netfile service is now open (starting at 6 AM Eastern time on February 20th).  All of the TurboTax products have been certified by the CRA for Netfiling for the 2016 Tax Year. 

From the screen where you are seeing this message, please try selecting "Back" and then "Next" in TurboTax.  THis should resolve the issue.

Please try this and don't hesitate to reach out if you run into any issues during filing or if the suggestion does not resolve the issue for you.

Thanks again for being a TurboTax customer!

4 Replies
New Member
Oct 30, 2019 12:40:21 AM

Thank you for reaching out to us here at TurboTax Canada.

The CRA Netfile service is now open (starting at 6 AM Eastern time on February 20th).  All of the TurboTax products have been certified by the CRA for Netfiling for the 2016 Tax Year. 

From the screen where you are seeing this message, please try selecting "Back" and then "Next" in TurboTax.  THis should resolve the issue.

Please try this and don't hesitate to reach out if you run into any issues during filing or if the suggestion does not resolve the issue for you.

Thanks again for being a TurboTax customer!

New Member
Oct 30, 2019 12:40:24 AM

Thank you

New Member
Feb 22, 2021 3:15:39 AM

Tells me I can't netfile cause it needs an update 

Intuit Alumni
Feb 22, 2021 2:09:26 PM

Today, February 22, 2021, was the first day NETFILE from the Canada Revenue Agency was available. Please sign in and try again. All updates have been completed.

 

Thank you for using TurboTax.