Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 8, 2024 12:52:19 PM

Why do I keep getting a "something's not right" message when I try to enter my validation code from Amazon's digital download confirmation email?Thanks, Cory

First time trying a digital download. It gives me a  "something's not right" message when I try to enter the validation code from Amazon's digital download confirmation email. Any ideas? Thanks 

0 1 405
1 Replies
Moderator
Mar 8, 2024 1:11:23 PM

If you purchased TurboTax download you will go to the following link to download  your software.  If you purchased TurboTax Online- then you would need to go to turbotax.ca/activate and once activated sign into your TurboTax Online account- then choose the software you purchased- complete your return and just before you file, it will ask you to pay- on that payment page enter your code under coupon code.

 

Thank you for choosing TurboTax.