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New Member
posted Oct 30, 2019 2:35:49 PM

Why I am getting message that information sent to CRA does not match the information currently on record? Is it because this is my first time filing a return?

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1 Best answer
Moderator
Oct 30, 2019 2:35:51 PM

Yes. If it’s your first time filing, you will need to mail in your return.

To print out the CRA copy of your return to file by mail, follow the steps below on how to NETFILE, but on the “Filing your return(s)” page, click on the “Print & Mail Your Returns” button instead. https://turbotax.community.intuit.ca/replies/3210262

Here is where you can mail your return: https://turbotax.community.intuit.ca/replies/2647831


1 Replies
Moderator
Oct 30, 2019 2:35:51 PM

Yes. If it’s your first time filing, you will need to mail in your return.

To print out the CRA copy of your return to file by mail, follow the steps below on how to NETFILE, but on the “Filing your return(s)” page, click on the “Print & Mail Your Returns” button instead. https://turbotax.community.intuit.ca/replies/3210262

Here is where you can mail your return: https://turbotax.community.intuit.ca/replies/2647831