Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 10, 2023 9:11:38 AM

Why wont it let me file?

wont let me past the "how did you file last year" page.

0 1 503
1 Replies
Level 3
Mar 14, 2023 11:32:17 AM

Sign-out of your return, then please clean your cache and restart your computer. An image has been included below for guidance.

If the situation has not been  resolved, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us

​​​​​​​Thank you for choosing TurboTax.