XML Error

Hi my message say this

sheyla: The 'TP10' element is invalid - The value '[phone number removed]' is invalid according to its datatype

can someone help me ?

1198

Moderator

Feb 29, 2024 5:53:49 PM

Please go back to your contact info and delete your phone number. Then retype it with no special characters and all the digits together like this: XXXXXXXXXX

Returning Member

Mar 22, 2024 12:12:25 AM

Thank you so much! Problem solved!

Lew

Intuit Alumni

Mar 22, 2024 5:10:44 AM

Thank you for the update.

Thank you for choosing TurboTax.

New Member

Apr 30, 2024 8:53:14 AM

TP10 element invalid Hw do I deal with this. the phone number is correct

Moderator

Apr 30, 2024 9:54:13 AM

@paulwidden

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

New Member

Feb 26, 2025 7:13:06 AM

How do I fix this error:

The 'TP10' element is invalid

Moderator

Feb 26, 2025 7:35:04 AM

When you entered your phone number, it wasn't entered correctly. Please try again.

Thank you for choosing TurboTax.

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XML Error