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New Member
posted Mar 21, 2023 6:28:08 PM

Your Transmission didn't Go Through

I've been unable to E-File my return. I've called customer service 4 times over the last month and they can't figure it out. I also wasn't able to purchase any products through my account so I believe something needs to be fixed on the IT side of things. Please someone from intuit help me out. Done everything on the list. Cookies, 5 different browsers, 3 different computers Mac and PC, reinstalled windows and MacOS, installed all the updates nothing works. Can't pay with credit card or with my federal refund, tried 4 diff credit cards, made sure address matches exactly, everything.

 

Error Message below

Your transmission didn't go through

We could not e-file your return for the following reason:
A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service.

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1 Replies
Moderator
Mar 22, 2023 3:01:16 PM

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