The reason the IRS is requesting I verify my ID is due to address conflicts with what is in my personal information entered into TurboTax Deluxe on-line and what is shown on my w2.
The software did not address this issue, it did not ask if there were any differences in the addresses on the W-2 and my current address. All it asked for was the address of the Payer for my W2 and 1099 for 401k distribution. and Now it is causing me an additional six week delay minimum, in getting my refund. Additionally my Stimulus check is being delayed as well.
Of course Turbo Tax wants to charge me another $60 to get any support for an issue they should have been aware of in their program. TurboTax Deluxe. But of course they won't offer to help with the IRS delay either.
This is why I am never using TurboTax again, and will not recommend it to anyone I know.
