After you file

Id like to get some guidance and assistance from a TurboTax support person in getting this matter cleared up with the IRS.

 

I depended on the program to cover all the bases but their omission of a way to identify address conflicts between mailing address and addresses on W2's has caused a 6 week delay, minimum, in receiving my refund as well as my stimulus check. 

How can they sit by and cause this sort of delay and not offer any assistance?