DanielV01
Expert Alumni

After you file

@philliplsmithbrown  If you'd like, you can provide us with a diagnostic copy of your return.  Your personal information will be protected, but it will allow us an opportunity to see what might be causing the reject you are seeing.  Even though you stated that using other software produced the same error, we'd like to see what might be holding up your return with Indiana.

 

To provide us with a diagnostic copy, please follow the instructions below:  

1. Sign in to your tax return in TurboTax Online.

 

2. Go back into your return.

3. Find My Tax Tools in the left menu Select Tools.

4. In the Tools Center, select the Share my file with Agent link toward the bottom of the list.

5. You’ll see a message about creating a diagnostic copy of your tax file. Select OK

6. After you click ok you’ll see that A protected copy of your return has been sent along with your 6 digit token number.

 

Once you have that token number, please post it here in this thread, and we'll be able to take it from here and get back with you once we've investigated further.  Thank you for your patience.

 

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