Since this is a public forum, we cannot see your tax return to determine what is going on.
When entering your license number, make sure you do not use any spaces or special characters as this may result in an error.
Please see the link below for assistance with the e-filing process.
How do I e-file my return?
If you still need additional assistance, please use the link below to contact us.
Please be aware, hold times may be longer than normal due to the approaching filing deadline.
Contact TurboTax
@Lidia1201
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