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After you file
I filed my taxes in February 2021. The same thing happened to my refund. It was sent to santa barbara tax group. I have been fighting with this company for 5 months to get my refund with no resolve. I have submitted over 30 requests and emails online not a single one has ever been answered. I call once a week and spend hours on hold and rarely speak to anyone. When I Do manage to speak to a representative they have no answers. The reference numbers I have from the automatic email responses are non existent and they can not find them. I desperately need someone's help with this situation!! I will never use Turbo tax again!!
‎July 12, 2022
1:47 PM