So, I was on the phone for about 95 minutes with a Turbo Tax Support Specialist (screen shared) and was unable to resolve the issue. I was told they would “escalate and get back with me in five days”.
Within minutes of ending the support session I received an email from them telling me the request was closed due to insufficient information!
Really! Possible bug in their software and they apparently could care less. The email box is not monitored and reply was not possible.
Realizing I was on my own, I deleted the W2 which was not even related to the Schedule C.
Saved the file.
Closed Turbo Tax
Restarted Turbo Tax and updated the Schedule C.
Re-entered the data for the W2 and Voila! It no longer saw the erroneous Statutory Wages error.
I have since submitted my Federal and State Taxes.
I am very dissatisfied and disappointed that Turbo Tax treated me as an unimportant customer. I paid for the application and seemingly there is a bug in how Turbo Tax handles Schedule C’s when there is an unrelated W2.
Others have complained but Turbo Tax chooses to ignore the problem because they already collected their money!
